Compassion Care Services is the first organization in the U.S. to become a Down Syndrome Center of Excellence™ and ...

The FinOps Foundation, a Linux Foundation program focused on advancing the people who manage the value of technology, today released the sixth annual State of FinOps survey showing that both managing ...

Understanding the key differences between ITAM vs ITOM is essential for organizations seeking stable service delivery, financial control, and operational transparency. While these disciplines are ...

With the advent of artificial intelligence, information technology service management is experiencing a refresh. Achieving successful ITSM implementations has always hinged on the ability to establish ...

COLUMBUS, Ohio--(BUSINESS WIRE)--Today, TeamDynamix introduced AI Service Assist, a powerful extension of its core IT Service Management (ITSM) platform that leverages AI agents with native ...

Agentforce IT Service is going to be a big focus for the coming months, says Chief Information and Technology Officer Omar Baig. Omar Baig is a man who wears many hats. He’s not alone in this, but as ...

BRUNSWICK, Ga. (AP) — At an obstacle course in the humid Georgia heat, an instructor shows recruits how to pull a wounded partner out of danger. In a classroom with desks cluttered with thick legal ...

Agencies often struggle with aging legacy systems, manual processes, and fragmented monitoring and service tools. Modern IT Service Management (ITSM) provides automation and self-service capabilities ...

As organizations and agencies modernize IT operations to improve service quality, security and efficiency, AI-driven IT service management, dubbed ITSM, has emerged as a transformative capability. But ...

Ivanti has released security updates for its Neurons for ITSM IT service management solution that mitigate a critical authentication bypass vulnerability. Tracked as CVE-2025-22462, the security flaw ...

Sgt. Brenden Lopez uses a computer on Joint Base Lewis-McChord, Washington, for a four-session online intervention designed to improve connection with and promote the care of one’s body. (Christopher ...

The Army will slash nearly one dozen mandatory training programs for its soldiers in the summer as it looks to streamline their time to focus on combat readiness tasks, service officials said. The ...