The Australian Communications and Media Authority (ACMA) head Nerida O’Loughlin said the regulator was first alerted of an outage impacting 10 calls and that it had been resolved about 2.40pm on ...

How can Optus regain trust with Australian customers? The answer is with humility, radical transparency and decency in practice, according to industry professionals. Optus is once again at the ...

Optus's Singaporean parent company, Singtel, has been exposed for paying zero corporate tax in Australia in 2023/2024 financial year, despite pulling in a staggering $8.2billion in the same period.

The supermarket has confirmed that 13 of its mobile customers were impacted by last month’s fatal triple-0 blackout. The September 18 outage lasted for 13 hours and hit South Australia, Western ...

The supermarket giant, which operates its own mobile brand via an agency agreement with Optus, confirmed this alarming detail on Wednesday. A spokesman said in response to questions from this masthead ...

Optus is bringing on consultancy firm Kearney to "provide additional oversight" for its mobile network in the wake of the outages of its emergency call services. The Singtel-owned telco announced it ...

Optus says it is working with communications technology company Ericsson to determine the cause of an outage of a tower in Dapto, NSW, on the weekend that led to emergency services calls in the area ...

Optus faced criticism after an outage on Sept 18, which impacted emergency services and has been linked to three deaths. SingTel CEO Yuen Kuan Moon attributed the ...

SYDNEY - Optus’ chief executive will need more time to get the house in order, the boss of parent Singtel said on Sept 30, after back-to-back outages of its emergency call services in Australia ...