The judge says hiring experts to review the audit would add costs and take time and resources away from compliance efforts.

The Canada Revenue Agency’s contact centres provided accurate responses to questions about individuals’ taxes only 17 per ...

The auditor general heavily criticized the Canada Revenue Agency in a new report, saying it's taking far too long for callers ...

Canadians calling the CRA for information experience long wait times and are often given the wrong information, according to ...

On October 9, 2025, as part of the reauthorization mandates of the Pesticide Registration Improvement Act of 2022 (PRIA 5), ...

Federal Auditor General Karen Hogan says many of the living spaces used by Canadian Armed Forces members across several bases ...

Earlier this month, the CRA said it is now answering 77 per cent of incoming calls –compared to just 35 per cent in late June ...

The audit’s findings are especially alarming in two areas: access to safe drinking water and emergency management services.

Ottawa, Ontario Canada Revenue Agency Canadians deserve timely, reliable, and accurate service from the CRA, and that's why we thank the Auditor ...

Auditor General Karen Hogan's report said most callers waited an average of 31 minutes, with just 18 per cent of calls ...

There are “significant gaps” in the way the federal government responds to the increasing number of dangerous cyberattacks, a ...

In a scathing new report released Tuesday, the auditor general found Canada Revenue Agency contact centres are repeatedly ...