Based on customer satisfaction surveys and employee reviews, this video breaks down the companies Americans dislike the most and the controversies behind their reputations. From banking scandals to ...

Some buffets make for an unpleasant dining experience. According to diners on Yelp, TripAdvisor, and other sites, these are the worst in the country.

President Donald Trump can’t hide his distain for the press. In his eyes, too many news outlets are biased against him, so he never misses an opportunity to hurl insults and sometimes offensive ...

SAN FRANCISCO--(BUSINESS WIRE)--On September 10, 2025, investors in Synopsys, Inc. (NASDAQ: SNPS) saw the price of their shares crater over $216 (-36%) after the company reported its Q3 2025 financial ...

New York City subway service went down the tubes this summer, a problem largely sparked by long-standing infrastructure problems, according to new stats released by the MTA last week. The agency ...

Dude, Where’s My Order? "The customer is always right" — except when you are stuck in a 30-minute drive-thru line, dealing with a missing order, or getting attitude from an underpaid employee who's ...

If you were one of the unfortunate drivers who thought the Hendersonville driver’s license office was woefully understaffed, you were right. The North Carolina Office of the State Auditor released two ...

From flawed data to legal fallout, hallucinations are a growing risk in AI-powered support. This guide shows how to reduce the damage. Generative AI is everywhere in customer service these days. It ...

President Donald Trump signed the One Big Beautiful Bill Act (OBBBA) into law on July 4. The 870-page spending legislation directs $157 billion to the already-bloated military-industrial complex. The ...

I sometimes try to squeeze in work during a long airline flight, and for that I typically need to tap into the in-flight Wi-Fi. How do today's airlines fare at providing good wireless access? A new ...

Under President Donald J. Trump’s decisive leadership, illegal border crossings have plummeted to historic lows as the reckless open border policies of the past are dismantled and the rule of law is ...