Each SOP document is a unit of risk,” said Paul Mathews, director of product management at CSC. “When the volume rises, there ...

The ‘Click to Cancel’ rule may be down, but it's not out—and the FTC appears to be keeping its options open," Frankfurt ...

Despite your best intentions, it can be difficult to get everyone in your circle a perfect – or at least personal – ...

Amazon did not admit liability in the settlement but must pay a $1 billion civic penalty and issue $1.5 billion in refunds to ...

Ever asked yourself, “Can I sue my gym?” after a treadmill sends you flying or a cable snaps mid-rep? I’ve been there, ...

The E-ZPass scam texts — or scams involving other similar toll services — have seemingly been the most prevalent scam in 2025 ...

Opinion: As state scrutiny of automatic renewal subscription models increases, businesses that depend on recurring billing ...

"The American public continues to need robust protection against unfair and deceptive 'subscription traps' -- the ubiquitous subscription practices that hook consumers into purchasing products or ...

In July, the Eighth Circuit vacated the FTC’s “Click to Cancel Rule.” Since then, the FTC has continued to challenge cancellation practices ...

Fabletics built its VIP program around a flexible subscription style model where shoppers get member pricing, a monthly ...

It has never been easier to buy stuff. But dealing with product and service problems has never felt so difficult, consumers say.

As you slowly emerge from your tryptophan coma next week, and realize that the first of December is upon us, many complex ...