Dec 12, 2025 · Quality Water. Quality of Life. Serving high-quality drinking water throughout Louisville and our surrounding counties. Learn More

Visit Us Corporate Office: 550 South Third Street Louisville, KY 40202 Monday-Friday, 8 a.m. – 4:30 p.m. Satellite Office: 634 Conestoga Parkway Shepherdsville, KY 40165 Monday-Friday, 8 a.m. – 4 …

Welcome! Log in to Pure Connect to view and pay your bill and track your water usage.

Louisville Water strives to deliver high-quality customer service that matches the quality of Louisville Pure Tap®. Our customer service team is available Monday – Friday from 8 a.m. to 6 p.m. to help …

Mar 2, 2022 · Louisville Water introduces a new flow of information with Pure Connect, an improved way to view and pay your bill. The portal is a convenient experience with self-service options for bill …

Service Requests Service Application Start, Stop or Transfer Service Temporary Water Service Meter Request a Hydrant Flow Test Home Protection WaterPro Water Leak Protection Plan℠

Your water bill contains charges from Louisville Water and Louisville Metropolitan Sewer District (MSD) for wastewater, stormwater, and drainage. You can see a breakdown of each utility’s charges on the …

Yes, you can view your bill by making an account on Pure Connect, Louisville Water’s online customer portal. Visit LouisvilleWater.com/PureConnect to get started.

Welcome to Louisville Water Company, where the drinking water is so good it has a trademarked name, Louisville Pure Tap®. Our water quality ranks as some of the best in the United States and our goal …

New accounts are created for properties that already have water service. To open a new account or transfer an account to a different address, call us at (502) 583-6610.