For National Public Safety Telecommunicators Week, the FDNY recognizes the important work our dispatchers do every day, responding to thousands of calls, knowing that a life may be on the line. “Split second decisions that we make can change the whole outcome of an operation,” said Supervising Fire Alarm Dispatcher James Keane. With 20 years on the job, SFAD Keane now oversees and trains new dispatchers, a position he doesn’t take lightly. “The most rewarding thing I could take from training and

🚒🔥 Welcome to FDNY Rescue Company 1, where every day is a testament to bravery and dedication! This incredible team is at the forefront of rescue operations, ready to tackle any emergency that comes their way. In this video, witness the intense training and teamwork that define the spirit of our fire department. From high-stakes rescues to life-saving interventions, the men and women of Rescue Company 1 exemplify what it means to serve and protect our community. Their expertise and commitment

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Yesterday, FDNY Dispatchers, Firefighters, EMS and our NYPD partners worked quickly to rescue five children who became lost in a Staten Island sewer system. | New York City Fire Department (FDNY)

In an emergency when lives are at risk, FDNY dispatchers are the first response, collecting information and making sure help is getting where it needs to go, as quickly as possible. EMT Dale Bartolomeo with Emergency Medical Dispatch says dispatchers are the “silent heroes.” For National Public Safety Telecommunicators Week, we thank our dispatchers who answer thousands of calls each day. They are unseen, but they always provide a comforting presence, and often, lifesaving instructions. “You’re

“We want to say thank you today. On November 5, we saw what bravery looks like. Firefighters dangled from a rope 20 stories above the ground and rescued two of their fellow New Yorkers from a smoke-filled apartment,” said Mayor Eric Adams, at a Proclamation Ceremony honoring FDNY members who bravely operated at a 3-alarm fire in Manhattan earlier this month. Fire Commissioner Laura Kavanagh said, “This in so many ways is everything the FDNY is about. This was the ultimate teamwork, some of these